Complaint Policy

Before filing a complaint against a school accredited by the NEASC Commission on Independent Schools, please read the Complaint Policy for guidelines and an explanation of circumstances the Commission will consider for review.

In general, the Commission cannot intervene on behalf of individuals, but will inquire into allegations that a school is not in compliance with one or more of the Standards for Accreditation.

Complaints must be submitted to the Director of the Commission in writing and must contain the complainant's contact information and name. The Commission does not review anonymous complaints.

Complaints can be submitted in one of three ways:

  • Via Mail

Jay S. Stroud, Interim Director
Commission on Independent Schools
New England Association of Schools and Colleges
3 Burlington Woods Drive, Suite 100
Burlington, MA  01803-4514

  • Via Fax to the attention of Jay Stroud - 781-425-1001
  • Via Email to